Legal notice
Seller: 株式会社つり人社 (Tsuribito-sha Co., Ltd.)
Representative: 滝大輔 (Daisuke Taki)
Address: 東京都千代田区神田神保町1丁目30-13つり人社4Fデジタルコンテンツ部 (4F Digital Content Department, Tsuribito-sha, 1-30-13 Kanda Jimbocho, Chiyoda-ku, Tokyo)
Phone Number: 03-3294-0781
Email Address: info@tsuribito-dougu.com
Application Deadline: Generally, within 5 days after order confirmation (excluding premium member services)
Defective Products: Defective products will be exchanged or repaired (excluding premium member services)
Sales Quantity: Varies by product
Delivery Time: 2-7 business days from the order date (excluding Saturdays, Sundays, and holidays). Some products may take more than 8 business days, and details will be specified on the product details page (excluding premium member services).
Payment Methods: Credit card payment, Cash on Delivery, Convenience store payment
Payment Deadline:
- Credit Card Payment: Varies depending on the credit card's closing date and contract details. Please check with your credit card company.
- Cash on Delivery: Payment is made upon receipt of the product.
- Bank Transfer, Convenience Store Payment: Payment within 7 days of ordering
Return Deadline:
- Returns and exchanges after order completion due to customer convenience are not accepted. However, in the case of defective products or if a different product from the one ordered arrives, exchanges or returns will be accepted. In such cases, customers must contact us within 7 days of receiving the product through the specified method, and we will exchange the defective product. The shipping fees for the return and re-delivery will be borne by us (excluding premium member services).
- If we cannot arrange an exchange for regular products, we will refund the purchase price already paid.
Return Shipping Fee:
- If the product is defective or a different product arrives, we will bear the return shipping fee (excluding premium member services).